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Patient After-Visit Surveys: Opting in for Text Message Notifications

February 3, 2025
Patient After-Visit Surveys: Opting in for Text Message Notifications

Members can now receive text message notifications about their patient after-visit surveys that are available. Completing these surveys is an easy and convenient way to share your feedback with GHC-SCW.

Opting in for Text Message Notifications

 

At GHC-SCW, we want our patients to have the best possible experience when they turn to us for care. Our patient experience surveys help us learn how we can improve that experience. Some survey results are then shared through our Provider Ratings. Sharing the results of those surveys with the public is part of our commitment to providing the information you need to make important decisions about your health and care.

About Our Patient Experience Survey

GHC-SCW is dedicated to providing exceptional care for all our members. To help us achieve this goal, we measure every part of our patients’ experience with their GHC-SCW providers. Our goal is to address service and communication issues unique to the clinic setting. Patient experience feedback is collected and verified by our partner, Press Ganey. For more than 30 years, Press Ganey has been the industry’s recognized leader in understanding and improving patient experience. Today, Press Ganey works with more than 26,000 health care facilities to help reduce patient dissatisfaction and improve the quality, safety and experience of care. ​