Receive Care Here, Even If You're Not a Member
In our organization, over 800 dedicated professionals work each day to provide you with the highest quality care and the best possible experience. We are here to help you navigate the complexities of the health care system and ensure you receive the care you need.
The GHC Experience GuaranteeSM
The GHC Experience GuaranteeSM is our commitment to ensuring every patient receives the highest quality care. We strive to provide an exceptional experience for everyone who visits our clinics, including non-members.
If your experience at a GHC-SCW clinic doesn’t meet your expectations, let us know, and we’ll work to make it right. Upon your request, we can refund some or all of the out-of-pocket costs associated with your visit.
Tell us in real-time what we can do to make it right. We think it’s the right thing to do.
GHC-SCW welcomes patients who don’t have our health insurance plans.
Our primary care clinics accept patients who have other insurance, as well as those who don’t. Our mission to promote good health in our community means making quality care accessible to all.
If you have non-GHC-SCW insurance…
Check with your insurance company to see if GHC-SCW clinics are in your network. Most insurance plans also include cost-sharing for health care services. That means you might have to pay copayments, coinsurance or a deductible.
If you have insurance through the Madison Metropolitan School District…
We have an agreement with Quartz to allow MMSD members to continue seeing their GHC-SCW providers. You should check with Quartz on their requirements for referrals or prior authorizations for specialty services. We are grateful to be able to continue to provide high-quality care for MMSD staff through our new agreement.
Choosing GHC-SCW for Primary Care
There are many reasons to choose GHC-SCW for your primary care. One of the most important is the way we focus on high-quality, complete care. We build a care team of health professionals around you. Your team is unique based on your health needs. Beyond your Primary Care Provider, it could include pharmacists, behavioral health providers and physical therapists. They work together to provide you care designed to meet your unique needs.
Frequently Asked Questions
To get started, contact our Call Center at (608) 257-9700.
They will work with you to get the information needed to set up an appointment at one of our clinics.
To establish with a GHC-SCW provider, there’s a few simple steps you can take:
- Search for a Provider
Use our Provider Search tool to find a GHC-SCW provider who is currently accepting new patients. - Contact the GHC-SCW Call Center
Call the GHC-SCW Call Center at (608) 257-9700 to initiate the process of establishing care. Our Call Center team will guide you through the necessary steps to ensure you are set up and ready to receive care in our clinics. They will also work together with the Medical Billing team to ensure that your billing information is set up for preregistration. - Set Up Your GHCMyChart AccountSM
Once you’ve been set up to establish care, you can easily keep track of your health information through a GHCMyChartSM account. Through your GHCMyChartSM account you can manage appointments, communicate with your provider and access your health records. To learn more, check out the GHCMyChartSM page on our website or click here for more information.
Specialty care at GHC-SCW is primarily available to active GHC-SCW members and contracted providers. However, coverage may vary depending on your insurance plan. We encourage non-members seeking specialty care with us to verify with their insurance provider to ensure that GHC-SCW specialty services are covered under their plan.
Security Health Plan Medicare Advantage Members – GHC-SCW Primary Care and Specialty Care are within the Security Health Plan network for Security Health Plan Medicare Advantage plans
Quartz Medicare Advantage Members – GHC-SCW Primary Care and Specialty Care are within the Quartz network for Quartz Medicare Advantage plans
The Alliance Members – GHC-SCW Primary Care and Specialty Care are within the Alliance network
If you don’t have insurance…
GHC-SCW is dedicated to promoting good health in our community, which means making quality care accessible to all.
We believe that all patients, including those who don’t have health insurance, have a right to timely, high-quality and compassionate care. Our primary care clinics accept patients who have insurance, as well as those who don’t, and we provide the same care regardless.
If you don’t have insurance and need help paying for your health care or need information about health insurance options, please call our Member Services Department at (608) 828-4853 or (800) 605-4327.
GHC-SCW Primary Care Clinics
Choose a primary care provider from GHC-SCW, backed by our GHC Experience Guarantee. It’s our promise that our providers will meet your expectations or, at your request, we’ll refund some or all the out-of-pocket costs associated with your visit.