GHC NurseConnect
Call (608) 661-7350 or toll-free at (855) 661-7350.
A feverish baby at 3 a.m., an unexpected cut or rash you can’t explain? GHC NurseConnect is where you go when you don’t know where to go.
Next time you need quick answers and advice on where you should go for care, start with GHC NurseConnect to connect to the right care, right away.
Registered nurses are available 24/7/365. They can answer your questions, give you advice and help you plan your next steps.
GHCMyChartSM Video Visits
Call your clinic or log in to GHCMyChartSM to schedule.
With GHCMyChartSM Video Visits, you can safely see your GHC-SCW providers and receive the same exceptional care you’d experience at a GHC-SCW clinic. Set up your visit using GHCMyChartSM. You can see your provider for routine visits and some specialty visits (PT/OT, Dermatology and Behavioral Health).
Review our GHCMyChart Video Visit FAQ in English here and en Español aquí.
Click here to view our step-by-step guide on how to schedule, prepare for your appointment and test your hardware.
*For GHCMyChartSM Video Visits, members must be physically located within the state of Wisconsin during the entirety of the visit.
Virtual Urgent Care Visits
powered by KeyCare
Receive 24/7, 365 non-emergency medical care from a licensed provider online. You can be at home, the office or anywhere else and receive virtual care using your computer, tablet or smartphone.*
You must have a GHCMyChartSM account to access Virtual Urgent Care powered by KeyCare.
*Virtual care visits powered by KeyCare are not available for Medicare Select, BadgerCarePlus or MMSD-Quartz patients. Plan conditions apply for members with HSA benefit plans.
E-Visits
powered by KeyCare
Members can now send messages and photos to a licensed provider to review and help treat non-emergency medical conditions.
Most members will receive unlimited, free visits.*
You must have a GHCMyChartSM account to access E-Visits powered by KeyCare.**
*Virtual care visits powered by KeyCare are not available for Medicare Select, BadgerCare Plus or MMSD-Quartz patients. Plan conditions apply for members with HSA benefit plans.
**We suggest members visit GHCMyChart℠ in advance prior to needing care to set up proxy access. For E-Visits, proxy access can take up to 7 days to be approved.
Members must be physically located in one of the following states during the entirety of the E-Visit: AL, CA, CT, FL, ID, IL, ME, MI, MN, MT, NE, NV, NH, NC, OH, SC, SD, WI or WY.
Virtual Therapy Visits
powered by MDLIVE
See a licensed therapist or board-certified psychiatrist from your home, office, or on-the-go, 24/7, 365 by phone or secure video to help treat any non-emergency behavioral health condition.*
*Virtual care visits powered by MDLIVE® are not available for Medicare Select, BadgerCarePlus or MMSD-Quartz patients. Plan conditions apply for members with HSA benefit plans.
Care Options
GHC NurseConnect | GHCMyChartSM Video Visits | Virtual Urgent Care Visits powered by KeyCare |
E-Visits powered by KeyCare |
Virtual Therapy Visits powered by MDLIVE® |
|
Do I need an appointment? | No | Yes | No | No | Yes |
How do I access it? | Call (608) 661-7350 or toll-free at (855) 661-7350 | Log into GHCMyChartSM
(You can also schedule your visit by calling your primary care clinic.) |
Log into GHCMyChartSM | Log into GHCMyChartSM | Log into GHCMyChart or click here. |
When is it available? | Available 24/7/365 | Available during normal clinic hours | Available 24/7/365 | Available 24/7/365 | Available 24/7/365 |
Can I see GHC-SCW providers? | Yes – staffed by GHC-SCW nurses. | Yes – staffed by GHC-SCW providers. | No – staffed by partners at KeyCare. | No – staffed by partners at KeyCare. | No – staffed by partners at MDLive. |
What is the cost? | Free to all members | Copays apply. See your plan for details. | Visits are free for most members. KeyCare is not available for Medicare Select, BadgerCarePlus or MMSD-Quartz patients. Plan conditions apply for members with HSA benefit plans. | Visits are free for most members. KeyCare is not available for Medicare Select, BadgerCarePlus or MMSD-Quartz patients. Plan conditions apply for members with HSA benefit plans. | Visits are free for most members. MDLIVE® is not available for Medicare Select, BadgerCarePlus or MMSD-Quartz patients. Plan conditions apply for members with HSA benefit plans. |