GHC Care OnDemand
Virtual Care
GHC NurseConnect
Call (608) 661-7350 or toll-free at (855) 661-7350.
A feverish baby at 3 a.m., an unexpected cut or rash you can’t explain? GHC NurseConnect is where you go when you don’t know where to go.
Next time you need quick answers and advice on where you should go for care, start with GHC NurseConnect to connect to the right care, right away.
Registered nurses are available 24/7/365. They can answer your questions, give you advice and help you plan your next steps.
GHCMyChart Video Visits
Call your clinic or log in to GHCMyChart to schedule.
With GHCMyChart Video Visits, you can safely see your GHC-SCW providers and receive the same exceptional care you’d experience at a GHC-SCW clinic. Set up your visit using GHCMyChart. You can see your provider for routine visits and some specialty visits (PT/OT, Dermatology and Behavioral Health).
Review our GHCMyChart Video Visit FAQ in English here and en Español aquí.
Click here to view our step-by-step guide on how to schedule, prepare for your appointment and test your hardware.
*Members must be physically located in Wisconsin for the entire duration of a GHCMyChart Video Visit.
Virtual Urgent Care Visits
powered by KeyCare
Receive 24/7, 365 non-emergency medical care from a licensed provider online. You can be at home, the office or anywhere else and receive virtual care using your computer, tablet or smartphone.*
You must have a GHCMyChart account to access Virtual Urgent Care powered by KeyCare.
*BadgerCare Plus and non-member patients are not eligible for KeyCare virtual urgent care visits. Plan conditions may apply for members with HSA benefit plans.
E-Visits
powered by KeyCare
Members can now send messages and photos to a licensed provider to review and help treat non-emergency medical conditions.
Most members will receive unlimited, free visits.*
You must have a GHCMyChart account to access E-Visits powered by KeyCare.**
*Members must be physically located in any state except Mississippi or New Mexico. Those two states are not covered for KeyCare E-Visits. BadgerCare Plus and non-member patients are not eligible for KeyCare E-Visits. Plan conditions may may apply for members with HSA benefit plans.
Virtual Therapy Visits
powered by MDLIVE
See a licensed therapist or board-certified psychiatrist from your home, office, or on-the-go, 24/7, 365 by phone or secure video to help treat any non-emergency behavioral health condition.*
*BadgerCare Plus and non-member patients are not eligible for MDLIVE virtual therapy visits. Plan conditions may apply for members with HSA benefit plans.
GHC Care On Demand Options
| GHC NurseConnect | GHCMyChart Video Visits | Virtual Urgent Care powered by KeyCare |
E-Visits powered by KeyCare |
Virtual Therapy powered by MDLIVE® |
|
| Do I need an appointment? | No | Yes | No | No | Yes |
| How do I access it? | Call (608) 661-7350 or toll-free at (855) 661-7350 |
Log into GHCMyChart or schedule by calling your primary care clinic.
*Members must be physically located in Wisconsin for the entire duration of a GHCMyChart Video Visit. |
Log into GHCMyChart
|
Log into GHCMyChart
*Members must be physically located in any state except Mississippi or New Mexico. |
Log into GHCMyChart |
| When is it available? | Available 24/7/365 | Available during normal clinic hours | Available 24/7/365 | Available 24/7/365 | Available 24/7/365 |
| Can I see GHC-SCW providers? | Staffed by GHC-SCW registered nurses during normal clinic hours. After hour calls are staffed by a third-party GHC NurseConnect answering service. | Yes – staffed by GHC-SCW providers. | No – staffed by partners at KeyCare. | No – staffed by partners at KeyCare. | No – staffed by partners at MDLive. |
| What is the cost? | Free to all members | Copays may apply. See your plan for details. | Visits are free for most members. KeyCare is not available for BadgerCare Plus or non-member patients. Plan conditions may apply for members with HSA benefit plans. | Visits are free for most members. KeyCare is not available for BadgerCare Plus or non-member patients. Plan conditions may apply for members with HSA benefit plans. | Visits are free for most members. MDLIVE® is not available for BadgerCare Plus or non-member patients. Plan conditions may apply for members with HSA benefit plans. |