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Give Us a Call
Member Services
(608) 828-4853 or (800) 605-4327
Monday - Friday, 8 a.m. – 5 p.m.
member_services@ghcscw.com
Deaf, hard of hearing or speech impaired
711 or (608) 828-4815
(800) 947-3529 toll free
En Español
(855) 243-8454
Interpreter Services
(608) 661-7215
GHC NurseConnect
(608) 661-7350
(855) 661-7350 toll free
Urgent Care - By Appointment Only
(608) 442-8100
Contact Our Clinics & Pharmacies
Find Additional Clinics In Our Network
UW Health Family Medicine Clinics
Fort Healthcare
Three Oaks Health
Memorial Hospital of Lafayette County (MHLC)
Prairie Clinic
Reedsburg Area
Family Medical Center
High Point Family Medicine
Contact a GHC-SCW Department
Department Contact Information
Member Services
Phone (608) 828-4853 or (800) 605-4327
Monday – Friday, 8 a.m. – 5 p.m.
Administrative Offices
1265 John Q Hammons Dr.,
Madison, WI 53717-1962
Phone (608) 251-4156
Care Management
Phone (608) 257-5294
Fax (608) 831-6099
Prior Authorizations, coordination of care, continuing care and durable medical equipment needs should be directed to the Care Management department. The Care Management department should be contacted within 48 hours whenever emergency services have been provided.
Claims
Phone (608) 251-4526
Fax (608) 828-4856 (for Providers with questions on claims only)
Claims or unpaid bills should be directed to the Claims department. Bills for services provided can be submitted to the mailing address below. Please include the member number.
Group Health Cooperative of South Central Wisconsin
ATTN: Claims Department
1265 John Q Hammons Drive, Ste 200
P.O. Box 44971
Madison, WI 53717-1962
Coordination of Benefits
Phone (608) 251-4138
Fax (608) 662-4186
Other coverage in addition to the GHC-SCW plan (e.g., another group plan, Medicare, Medicaid) should be directed to the Coordination of Benefits department. This department determines which coverage is primary and coordinates multiple health care plans.
Enrollment
Phone (608) 260-3170
Fax (608) 662-4837
Inquiries about the status of a submitted application or requests for an identification card should be directed to the Enrollment department.
Health Information Management
Phone (608) 441-3500, option 1
Mon. – Fri., 8 a.m. – 4:30 p.m.
Media Inquiries
Marketing and Communications Manager
Phone (608) 251-4156 Ext. 4453
Email marketing@ghcscw.com
Please direct media inquiries to the GHC-SCW Marketing department.
Medical Billing
Phone (608) 251-4138
Email medicalbilling@ghcscw.com
Questions about a bill for services performed at a GHC-SCW clinic or to pay your responsibility for services done at a GHC-SCW clinic.
Premium Billing
Phone (608) 251-4156 x4587
Email accountsreceivable@ghcscw.com
Questions about premium payments.
Privacy
Ethics and Fraud Reporting Hotline
(844) 480-0055
Sales
Phone (608) 251-3356