Member Services

(608) 828-4853 or (800) 605-4327, request Member Services
Monday - Friday, 8 a.m. – 5 p.m.


En Español

(855) 243-8454

GHC-SCW Clinics

Additional Clinics

Sauk Prairie Healthcare        

Divine Savior Healthcare

Mile Bluff

Upland Hills Health

UW Health Family Medicine Clinics  

Interpreter Services

(608) 661-7215

GHC-SCW Pharmacies


(608) 661-7350
(855) 661-7350 toll free

Urgent Care - By Appointment Only

(608) 442-8100

Administrative Offices

1265 John Q Hammons Dr.,
Madison, WI 53717-1962
(608) 251-4156

Care Management

Phone (608) 257-5294
Fax (608) 831-6099
Prior Authorizations, coordination of care, continuing care and durable medical equipment needs should be directed to the Care Management department. The Care Management department should be contacted within 48 hours whenever emergency services have been provided.


Phone (608) 251-4526
Fax (608) 828-4856 (for Providers with questions on claims only)
Claims or unpaid bills should be directed to the Claims department. Bills for services provided can be submitted to the mailing address below. Please include the member number.

Group Health Cooperative of South Central Wisconsin
ATTN: Claims Department
1265 John Q Hammons Drive, Ste 200
P.O. Box 44971
Madison, WI 53717-1962

Coordination of Benefits (GHC-SCW Medical Billing)

Phone (608) 251-4138
Fax (608) 662-4186
Other coverage in addition to the GHC-SCW plan (e.g., another group plan, Medicare, Medicaid) should be directed to the Coordination of Benefits department. This department determines which coverage is primary and coordinates multiple health care plans.


Phone (608) 260-3170
Fax (608) 662-4837
Inquiries about the status of a submitted application or requests for an identification card should be directed to the Enrollment department.


Ethics and Fraud Reporting Hotline: (844) 480-0055

TTY Line

Access to the TTY line for services for deaf, hard of hearing or speech impaired are available through WI Relay at 711 or (800) 947-3529 or (608) 828-4815.