The GHC-SCW Pre-Professional Medical Diversity Scholarship seeks to award financial grants to under-represented students. Specifically, we are offering a scholarship for students who identify as Black, Indigenous, Asian American, Native Hawaiian, Pacific Islander and/or Hispanic/Latinx who are currently enrolled in medical school (including residency), physician assistant and nurse practitioner programs in Wisconsin. The scholarship awards $5,000 grants to each of three selected scholars. The funds will be distributed in Fall of 2025. Scholars will be selected through an online application process due by July 15, 2025. In addition to the monetary scholarship, each scholar chosen will be awarded the opportunity for an on-site shadowing experience at GHC-SCW during the 2025 fall semester.

Eligibility:

• Pre-professional students or residents in a Wisconsin-based health science degree program (MD, DO, PA, and NP) or residency
• Identifies as Black, Indigenous, Asian American, Native Hawaiian, Pacific Islander and/or Hispanic/Latinx
• Strong professional interest in a primary care career in Wisconsin

Selection Criteria:

Scholars will be chosen based on demonstrated interest in a primary care field in Wisconsin.

Deadline to Apply:

July 15th, 2025

Timeline:

Distribution of scholarship in October 2025 with an opportunity for a shadowing experience at GHC-SCW during the fall of 2025.

Apply Here

Every year, on the second Wednesday of March, we celebrate Registered Dietitian Nutritionist (RDN) Day to recognize the vital role that Dietitian Nutritionists play in promoting health, wellness and nutrition. These experts take the science of nutrition and make it accessible, offering practical guidance on food and nutrition choices. They work in almost every field, including health care, education, fitness and the food industry, to improve the physical well-being of the public. From providing personalized advice to advocating for healthier food systems, RDNs are essential in helping people make informed decisions about their diet and lifestyle. Today and every day, we honor the incredible work of GHC-SCW nutrition experts who guide us toward healthier living.

Registered Dietitian Nutritionists are licensed health professionals who have completed extensive education and training in nutrition science, with a background that includes completing a graduate degree in nutrition or a related field, followed by a supervised internship (often referred to as a dietetic internship) and passing a national board exam to become licensed or credentialed. RDNs are equipped with the knowledge and expertise to offer evidence-based guidance on food and nutrition. Whether working in hospitals, private practices, schools or community settings, RDNs empower individuals and communities to make informed food choices for better health outcomes.

RDN Day is an essential reminder of nutrition’s impact on overall health and well-being. It’s a time to shine a spotlight on the expertise and dedication of RDNs who work tirelessly to help individuals improve their health, manage chronic conditions and prevent disease. Beyond individual care, RDNs also play a critical role in public health, advocating for nutrition policies that support healthier communities.

As we celebrate Registered Dietitian Nutritionist Day, let’s take a moment to reflect on the invaluable role that our RDNs play in promoting healthier lives. Whether helping you manage a health condition, offering meal planning advice or advocating for better nutrition policies, RDNs are our allies in the journey toward better health. Let’s continue to support and celebrate their work, not just on this special day, but every day!

Talk with your primary care provider about meeting with a GHC-SCW Registered Dietitian Nutritionist.

Members can now receive text message notifications about their patient after-visit surveys that are available. Completing these surveys is an easy and convenient way to share your feedback with GHC-SCW.

Opting in for Text Message Notifications

 

At GHC-SCW, we want our patients to have the best possible experience when they turn to us for care. Our patient experience surveys help us learn how we can improve that experience. Some survey results are then shared through our Provider Ratings. Sharing the results of those surveys with the public is part of our commitment to providing the information you need to make important decisions about your health and care.

This Spring, you may also receive a different survey from Press Ganey for our health plan. This important survey gathers feedback about your overall experience with GHC-SCW over the past year and with the services we provide. Please complete and return these surveys to help shape the future of your care. These surveys can be completed anonymously.

About Our Patient Experience Survey

GHC-SCW is dedicated to providing exceptional care for all our members. To help us achieve this goal, we measure every part of our patients’ experience with their GHC-SCW providers. Our goal is to address service and communication issues unique to the clinic setting. Patient experience feedback is collected and verified by our partner, Press Ganey. For more than 30 years, Press Ganey has been the industry’s recognized leader in understanding and improving patient experience. Today, Press Ganey works with more than 26,000 health care facilities to help reduce patient dissatisfaction and improve the quality, safety and experience of care. ​

At Group Health Cooperative of South Central Wisconsin (GHC-SCW), we are dedicated to providing inclusive health care services that meet the diverse needs of our members. We understand that accessibility is a fundamental aspect of patient care, and we are committed to offering a range of language services and technological tools that ensure all individuals, regardless of language or communication barriers, receive the care they need. From translation services to visually impaired accessibility services to website accessibility, we strive to create a welcoming and inclusive environment for all our members.

Language Services and Document Translation: At GHC-SCW, we work to ensure that reasonable steps are taken to provide meaningful accessibility to all services for members with limited English proficiency (LEP).

The use of qualified interpreters is required when communicating with members who have limited English proficiency. GHC-SCW provides on-site certified Medical and health care interpreters for Spanish, Hmong and Laotian-speaking members. Additionally, document translation services are available in all languages upon request.

As well as our staff interpreters, we contract with freelance interpreters to ensure our members have an in-person interpreter as often as possible. GHC-SCW contracts with five agencies to provide 24-hour telephone, in-person and video remote interpretation services in all languages our members and patients speak, including American Sign Language. These agencies include Language Line Solutions, also known as Pacific Interpreters, Alta Language Services, Propio, Professional Interpreting Enterprise (PIE) and Purple.

 

Video Visit Interpreters: GHC-SCW offers video visits with interpreters for more than 300 languages through GHCMyChart^SM. Based on the patient’s preferred language, the interpreter can be requested on-demand or scheduled in advance for languages of lesser diffusion.

 

Hearing or Speech Impaired Accessibility Services: GHC-SCW members who are deaf, hard of hearing or have a speech difficulty may call our GHC-SCW clinics using WI Relay, by dialing 711 or calling (800) 947-3529 or (608) 828-4815. This relay service allows English and Spanish communications through text telephone/teletypewriter (TTY). The relay operator reads aloud the message a patient typed to the other party and types the other party’s spoken message and background sounds, if any, back to the patient.

GHC-SCW members may also call our GHC-SCW clinics using the P3 Mobile app by Purple Communications, which is a video relay service (VRS) app that allows members to communicate with hearing people through a video interpreter using American Sign Language on their smartphone or other devices. We also offer American Sign Language interpreter services for in-person appointments when requested.

iPads are available at each GHC-SCW clinic for video remote and audio interpreting via our Pacific Interpreters/Language Line Solutions, Alta and Purple partners.

 

Visually Impaired Accessibility Services: GHC-SCW understands that patients who have a visual impairment should have written information read to them. Our medical record software allows for permanent comments regarding preferences for auxiliary aids, and members can request their documents and correspondence in large font through our Member Services and Language Services Departments.

 

GHC-SCW Website Accessibility Tools: Recently, GHC-SCW redesigned our

member-facing website to provide a more user-friendly experience. This redesign prioritized ease of navigation, improved content organization and expanded accessibility for members. As part of these efforts, we launched a new online provider search tool, which offers significant enhancements to usability and functionality. The updated tool allows members to filter providers more effectively, ensuring they can quickly find the proper care based on the member’s specific needs.

To better serve our members with accessibility needs, the website features an integrated auto-translation tool, offering translated content in 12 languages. This tool ensures that those members can access information in their preferred language. Our website also allows any existing Spanish and Hmong-translated documents to be automatically linked. When members change the website to Spanish or Hmong, it will automatically display a PDF document if it’s already been translated. The website also allows visually impaired users to seamlessly adjust font size, enabling them to consume content better and easily navigate the site.

It is a priority for GHC-SCW to ensure our website meets the 508 accessibility standards, and these digital improvements reflect our ongoing commitment to improving member interactions with our digital properties, offering tools and resources that are modern, efficient and inclusive.

 

Meds on Cue Tool: This pharmacy services tool uses QR code technology to offer patient-friendly, prescription-specific medication education on demand in English and Spanish. The information won’t provide just written medication information but educational videos explaining usage, benefits and potential side effects. The program ensures members and patients understand how to take their medications safely and limit avoidable reactions, but it also helps GHC-SCW take steps to go green.

 

For more information, visit our website at Language Assistance – Group Health Cooperative of South Central Wisconsin

 

 

As a clinical pharmacist, every day is centered around ensuring patients receive the best possible care through safe and effective medication management. Unlike traditional pharmacists, who may spend their day filling prescriptions, clinical pharmacists are deeply involved in patient care teams, working closely with doctors, nurses and other healthcare professionals to optimize treatment plans. Clinical Pharmacists spend more time meeting with patients and discussing their medication, building connections to better understand their patients and working very closely with Primary Care Providers.  Each day is filled with opportunities to make a real difference in patients’ lives.

In this blog, we’ll take you through a typical day as a clinical pharmacist, offering a glimpse into the critical work behind the scenes in a clinic and pharmacy.

At GHC-SCW, Clinical Pharmacists and Retail Pharmacists rotate between roles. Retail Pharmacists are the people you’d typically see behind the pharmacy counter, filling prescriptions and having quick discussions with patients about their prescriptions. Clinical Pharmacists, on the other hand, meet directly with patients in a clinic setting.

Each day begins with a team huddle to discuss who is on staff that day, go through any changes, and ensure everyone is on the same page.

Then the day begins.

No day is the same for Clinical Pharmacists. Still, the work is consistently filled with responding to messages, reaching out to patients with new medications, scheduling appointments and meeting with patients face to face.

The heart of a clinical pharmacist’s role lies in these interactions—listening to patients and ensuring that the prescribed treatments are effective and safe. Appointments throughout the day consist of teaching patients how to use blood pressure monitors, Diabetes Focus Visits, appropriate monitoring and dosage of statin medications and educating patients about their medications.

Diabetes Focus Visits

These one-hour appointments are for patients with type 2 diabetes. This is where the clinical pharmacist ensures they get the preventative care they need, including regular exams, making any necessary lifestyle changes, educating patients on injectable medications, and teaching them how to use their glucose monitors. These visits are crucial to these patients and give them the one-on-one time they need to ask questions and get acquainted with their treatment plans.

 

GHC-SCW has been staffing Clinical Pharmacists for 10 years and was the first healthcare organization in the area to move Pharmacists to a clinical setting. The benefits have been significant, improving patient care with more time to educate patients on health care treatments such as hypertension and diabetes management. Having in-clinic pharmacists has also freed up access to Primary Care Providers, giving them more time to see patients for other healthcare appointments.

GHC-SCW has one Clinical Pharmacist staffed at each clinic location, Monday – Friday, 8:30-5:00, with one Pharmacy Tech supporting the Pharmacists.

Visit the Pharmacy page on our website for more information about our clinics, Pharmacists and to schedule an appointment.

 

We will implement holiday hours at our clinics and Administrative Building in observance of Martin Luther King Jr. Day on Monday, January 20, 2025. Check out the upcoming holiday hours in the chart below:

 

Facility	Monday, January 20 | Holiday Hours
GHC-SCW Urgent Care Clinic at Capitol Clinic	Open 9 a.m. – 9 p.m.
GHC-SCW Capitol Clinic Pharmacy	Open 9 a.m. – 5 p.m.
GHC-SCW Urgent Care Lab and Imaging	Open 9 a.m. – 9 p.m.
All other GHC-SCW Clinics & Administrative Offices: Capitol-Regent Behavioral Health Clinic East Clinic Hatchery Hill Clinic and Pharmacy Madison College Community Clinic Princeton Club West PT/OT Clinic Sauk Trails Clinic and Pharmacy Administrative Building	Closed

 

Achieving your New Year’s resolutions can feel overwhelming, especially when the new year’s excitement starts to fade and the reality of change sets in. However, with a clear plan, realistic goals and a focus on building positive habits, you can set yourself up for success. Here are some tips to help you stay motivated and on track toward achieving your goals:

1. Set Specific and Achievable Goals

Make sure your resolutions are clear and realistic. Instead of vague goals like “exercise more,” try something specific, such as “exercise 3 times a week for 30 minutes.” Laying out goals this way makes them easier to track and attain.

2. Break Goals into Smaller Steps

Large goals can be daunting. Break them into smaller, actionable steps. For example, if your goal is to save money, start by setting a monthly savings target.

3. Track Your Progress

Keep a journal or app to track your progress. Writing down your achievements helps keep you motivated and lets you see how far you’ve come.

4. Take Your Time

Some goals are easier to achieve than others. Don’t get too hard on yourself if one of your goals takes all year to work towards. With work commitments and plans constantly changing and life being busy, you may need to space your goals out more and that’s okay!

 

The new year brings hope, renewal and a chance to start fresh. Resolutions are a great way to start something new and lay out goals and plans for your future. We hope these tips help you stay motivated and excited to achieve your goals throughout the new year.

The holiday season is often called “the most wonderful time of the year,” but it can also be the most stressful for many. Between shopping for gifts, balancing a healthy diet, managing family dynamics and meeting work deadlines, the pressure to create the “perfect” holiday experience can quickly overwhelm us. Amid the celebrations, it’s easy to lose sight of what matters most—finding joy and connection in the present moment.

In this blog, we’ll explore simple but effective strategies to help you find balance, manage your stress, and create a holiday season that feels both meaningful and manageable.

 

1. Plan ahead

Ensure you give yourself enough time to finish your to-do lists and goals. Use a calendar to track all your celebrations and gatherings with friends and family. Go grocery shopping early to beat the rush, and make sure you have enough time to return if you forget any items. Planning can be a great way to reduce stress.

2. Portion control and balancing your plate

It’s important to manage a healthy diet during the holidays while still enjoying all your favorite holiday treats. Start with a colorful variety of fruits and vegetables, and balance the rest of your plate with grains and proteins before adding your favorite treats. Be mindful of your portion sizes and drink plenty of water. Enjoy your treats in moderation, but know that it’s okay if you eat a few more than planned!

3. Plan workouts and stay consistent.

Exercise is not only good for your body but great for your mental health. Take a break from holiday preparation to get in some movement. Find the best type of exercise for you, whether going on walks, doing online workout routines or visiting a gym. Staying active will help manage stress, help you sleep better and stay on track with your health goals during the holiday season.

4. Create relaxing surroundings

Light some candles, play music and create a relaxing environment to help relieve some stress. Let some sunlight in and take some breaks outside when it’s not too cold to get some vitamin D. This will help boost your mood and increase your energy levels, making it easier to manage stress and stay balanced throughout the day.

5. Make time for yourself.

Remember, taking a break and spending some time with yourself is okay! Read a book, nap, watch a movie or any other activity you enjoy. It’s also all right to say no if things are piling up and a break is needed. Prioritize yourself amidst all the celebrations and preparations.

6. Be kind to yourself!

Remember, the holidays should be an exciting, enjoyable time! Balancing responsibilities and relaxation is essential during this season. Don’t be too hard on yourself if you don’t accomplish everything or if you need to ask for help.

 

With a mindful approach, you can find that balance and make this a season of fulfillment rather than stress. Focus on what truly matters and enjoy this stress-free holiday season!

We will implement holiday hours at our clinics and Administrative Building on Christmas Eve and Christmas Day. Check out the upcoming holiday hours in the chart below:

 

Facility	Tuesday, December 24 Hours	Wednesday, December 25 Hours
GHC-SCW Urgent Care Clinic at Capitol Clinic	Open 8 a.m. – 5 p.m.	Open 10 a.m. – 2 p.m.
GHC-SCW Capitol Clinic Pharmacy	Open 8 a.m. – 5 p.m.	Closed
GHC-SCW Urgent Care Lab and Imaging	Open 8 a.m. – 5 p.m.	Open 10 a.m. – 2 p.m.
Princeton Club West PT/OT Clinic	Open 6:30 a.m. to 12 p.m.	Closed
All other GHC-SCW Clinics & Administrative Offices: Capitol-Regent Behavioral Health Clinic East Clinic Hatchery Hill Clinic and Pharmacy Madison College Community Clinic Sauk Trails Clinic and Pharmacy Administrative Building	Open 8 a.m. – 12 p.m.	Closed

 

Implementaremos horarios de días festivos en nuestras clínicas y edificio administrativo en Nochebuena y Navidad. Consulte los próximos horarios de días festivos en el siguiente cuadro:

 

Lugar	Horario durante el día martes, 24 de diciembre	Horario durante el día miércoles, 25 de diciembre
Clínica de Cuidado Urgente en la Clínica del Capitolio de GHC-SCW	Abierta de 8 a.m. a 5 p.m.	Abierta de 10 a.m. a 2 p.m.
Farmacia de la Clínica del Capitolio de GHC-SCW	Abierta de 8 a.m. a 5 p.m.	Cerrada
Laboratorio y Radiología en Cuidado Urgente de GHC-SCW	Abiertos de 8 a.m. a 5 p.m.	Abiertos de 10 a.m. a 2 p.m.
Clínica de Terapia Física Y Ocupacional de Princeton Club West	Abierta de 6:30 a.m. a 12 p.m.	Cerrada
Demás clínicas y oficinas administrativas de GHC-SCW: Clínica de Salud Conductual de Capitol-Regent Clínica del Este Clínica y Farmacia de Hatchery Hill Clínica Comunitaria de Madison College Clínica y Farmacia de Sauk Trails Edificio de Administración	Abiertos de 8 a.m. a 12 p.m.	Cerrados

 

We will implement holiday hours at our clinics and Administrative Building on New Year’s Eve and New Year’s Day. Check out the upcoming holiday hours in the chart below:

 

Facility	Tuesday, December 31 Hours	Wednesday, January 1 Hours
GHC-SCW Urgent Care Clinic at Capitol Clinic	Open 8 a.m. – 9 p.m.	Open 9 a.m. – 9 p.m.
GHC-SCW Capitol Clinic Pharmacy	Open 8 a.m. – 5 p.m.	Open 9 a.m. – 5 p.m.
GHC-SCW Urgent Care Lab and Imaging	Open 7:30 a.m. – 9 p.m.	Open 7:30 a.m. – 9 p.m.
Princeton Club West PT/OT Clinic	Open 6:30 a.m. – 12 p.m.	Closed
All other GHC-SCW Clinics & Administrative Offices: Capitol-Regent Behavioral Health Clinic East Clinic Hatchery Hill Clinic and Pharmacy Madison College Community Clinic Sauk Trails Clinic and Pharmacy Administrative Building	Open 8:00 a.m. – 12 p.m.	Closed

 

Implementaremos horarios de días festivos en nuestras clínicas y edificio administrativo en Nochevieja y Año Nuevo. Consulte los próximos horarios de días festivos en el siguiente cuadro:

 

Lugar	Horario durante el día martes, 31 de diciembre	Horario durante el día miércoles, 1 de enero
Clínica de Cuidado Urgente en la Clínica del Capitolio de GHC-SCW	Abierta de 8 a.m. a 9 p.m.	Abierta de 9 a.m. a 9 p.m.
Farmacia de la Clínica del Capitolio de GHC-SCW	Abierta de 8 a.m. a 5 p.m.	Abierta de 9 a.m. a 5 p.m.
Laboratorio y Radiología en Cuidado Urgente de GHC-SCW	Abierta de 7:30 a.m. a 9 p.m.	Abierta de 7:30 a.m. a 9 p.m.
Clínica de Terapia Física Y Ocupacional de Princeton Club West	Abierta de 6:30 a.m. a 12:00 p.m.	Cerradas
Demás clínicas y oficinas administrativas de GHC-SCW: Clínica de Salud Conductual de Capitol-Regent Clínica del Este Clínica y Farmacia de Hatchery Hill Clínica Comunitaria de Madison College Clínica y Farmacia de Sauk Trails Edificio de Administración	Abierta de 8 a.m. a 12:00 p.m.	Cerradas